Welcome to the CreateOn® FAQ—your go‑to spot for all the curious questions that pop up while you play, build, click, and create!

CreateOn tilessupport learning through hands-on, open-ended play. They help develop creativity, problem-solving, spatial reasoning, fine motor skills, and early STEAM concepts like geometry and basic engineering. CreateOn tiles also encourage imaginative play and collaboration, making them great for home and classroom use.

Yes. CreateOn products are designed with safety as a top priority and are tested to meet or exceed all applicable U.S. toy safety standards.

Our magnetic tiles and cubes are manufactured using durable materials and undergo rigorous third-party testing to comply with Consumer Product Safety Commission (CPSC) requirements, including ASTM F963 and CPSIA standards. We continually review our designs and manufacturing processes to ensure our products remain safe, reliable, and age-appropriate.

We also clearly label recommended age ranges and encourage adult supervision for younger children, especially when playing with small components.

If you ever have questions about product safety or quality, our customer service team is here to help.

You can contact CreateOn customer service by email at customerservice@createon.com or by phone at 630‑310‑8478.

Yes—CreateOn offers free shipping on orders over $75 to a single location.

CreateOn hosts a “Learn in Home” section with activity ideas, lesson plans, and educational guides for using their magnetic tiles.